Terms and Conditions

Introduction

Welcome to Creative House. These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing our website and making a purchase, you agree to comply with and be bound by these Terms and Conditions.

Use of the Website

Eligibility: By using this website, you affirm that you are at least 18 years old or have the consent of a parent or guardian.

Account Registration: To access certain features of the website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Prohibited Activities: You agree not to use the website for any unlawful purpose, to solicit others to perform or participate in unlawful acts, or to violate any international, federal, or state regulations, rules, laws, or local ordinances.

Product Information and Availability

Accuracy of Information: We strive to ensure that all information on our website is accurate, complete, and current. However, we do not guarantee that the product descriptions, prices, or other content available on the website are error-free.

Availability: All products are subject to availability, and we cannot guarantee that items will be in stock at the time of your order. We reserve the right to limit the quantity of any products that we offer.

Orders and Payment

Order Acceptance: By placing an order, you are making an offer to purchase products from Creative House. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspected fraud.

Pricing: All prices are listed in USD and are subject to change without notice. We are not responsible for pricing errors and reserve the right to cancel any orders arising from such errors.

Payment: We accept various payment methods as indicated on our website. Payment must be received in full before your order will be processed and shipped.

Shipping and Delivery

Shipping Policy: We ship to various locations as specified on our website. Shipping charges and estimated delivery times will be provided at checkout. We are not responsible for delays caused by carriers or customs.

Risk of Loss: All items purchased from Creative House are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Returns and Exchanges

Return Policy: If you are not completely satisfied with your purchase, you may return the item(s) within 30 days of receipt for a refund or exchange, subject to our return policy. The item(s) must be unused and in their original packaging.

Return Process: To initiate a return, please contact our customer service team for instructions. You will be responsible for the cost of return shipping, except in cases of defective or incorrect items.

Limitation of Liability

To the fullest extent permitted by law, Creative House shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website or the purchase of products from us. Our total liability to you for any claim arising from your use of the website or purchase of products shall not exceed the amount paid by you for the products.

Indemnification

You agree to indemnify, defend, and hold harmless Creative House and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms and Conditions or your violation of any law or the rights of a third party.

Governing Law

These Terms and Conditions and any separate agreements whereby we provide you products or services shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

Changes to Terms and Conditions

We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

Contact Information

For any questions or concerns about these Terms and Conditions, please contact us at:

Creative House
Email: support@creativehouse.com

Thank you for choosing Creative House. We appreciate your business and look forward to serving you.